Common Questions and Answers

General Terapeak Questions

• What is Terapeak?
• How much or what kinds of data does Terapeak offer?
• Is Terapeak only for eBay sellers?
• How do I get help, get training, or contact Terapeak?

Account, Login, and Settings Questions

• How do I change or cancel my trial or subscription?
• How do I update or change my billing (payment) details?
• How do I unsubscribe from Terapeak email?
• FAQ — Login and Password Difficulties
• FAQ — Account and Application Settings
• FAQ — Other Billing, Subscription, and Licensing Questions

Product Research Questions

• FAQ — Searching in Product Research 2.0
• FAQ — Data and Results in Product Research 2.0
• FAQ — Other Product Research Questions

Other Application Questions

• FAQ — Sales Predictions and Competition Research
• FAQ — MySales Dashboard
• FAQ — Saved Searches 2.0
• FAQ — Terapeak SEO
• FAQ — Category Research and Hot Research

Technical, Data, and Data Quality Questions

• FAQ — Browser and Mobile Support
• FAQ — Terapeak Data and Data Availability
• What should I do if I find a bug or technical issue?

Questions About Changes or Announcements

• FAQ — End of Amazon Support
• FAQ — eBay's Acquisition of Terapeak
• FAQ — eBay ID Changes for Certain MySales Users