We encourage you to use the following resources first before you contact our customer success team.
Managing your Subscription - Your Terapeak account includes self-service options for managing your trial or paid membership. Click here for instructions.
Questions about using Terapeak - Every subject we can think of is listed in our questions and answers section. You can browse through the topics by category, or you can search by keyword.
Reaching our Team - Still can't find what you're looking for? The best way to request assistance is using the Contact Us form.
Please note that you should get an automatic reply to your email following a successful submission. If you do not receive this confirmation email please check your spam folder, Add firstname.lastname@example.org to your contact list, or re-enter your question with the correct email address.
Office Hours: Monday - Friday* 9:00 AM to 5:00 PM PDT/PST
*excluding Canadian statutory holidays