How can I reset my password?

Terapeak Website

  • Go to sell.terapeak.com/login
  • Click on “Forgot your password?”
  • Enter your email address and press Submit.
  • As long as your email address exists in our records, you will receive an email, which contains a link.
  • Click on the link to access a page called Reset your Password
  • Enter a password (must have at least 5 characters), Confirm your password, and click Submit.
  • You will be redirected to the Login page where you can use the password you just selected.

eBay Apps Center

If you registered for a paid subscription plan for the Terapeak Research application through apps.eBay.com, you would not have received a Terapeak password from eBay. To get a password please contact our support staff by submitting a ticket at the bottom of this page. They will then activate your subscription and send you a password reset email so you can use our application outside of the eBay apps centre. 

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